We're here to help. Here's how to reach us.
Have a question about your gallery, applications, deposits, or account? Reach out to us at:
Response time: 48 hours (usually faster)
We respond to all support emails within 48 hours during business days. Most inquiries are answered within 24 hours.
Click "Forgot password?" on the login page. You'll receive an email with a reset link within minutes.
Yes! Log in to your dashboard, go to Settings, and click "Manage Subscription." Changes take effect immediately.
Go to your dashboard Settings and click "Manage Subscription." You can cancel anytime. No questions asked.
Your data is encrypted in transit and at rest. We use Stripe for all payment processing (we never see credit card numbers). See our Privacy Policy for details.
Email support@pawpage.io and we'll deactivate your account within 3 business days. Your data will be deleted within 30 days.
All plans receive the same high-quality support. Premium features are available separately on request.
Have a suggestion for a new feature? Found a bug? We'd love to hear from you.
We respond to support emails Monday–Friday, 9 AM–5 PM EST. During holidays and weekends, responses may take longer, but we'll get back to you as soon as possible.